Do you know what perceptions your customers, employees, shareholders, suppliers and the community, within which your business operates, have about your organisation?
These stakeholders represent a critical source of information that can be used by all areas of your enterprise to improve performance and succeed. Origin, as your partner, has the expertise to help you tap into that wealth of information and offer invaluable insights.
We have built up significant experience in conducting Customer Experience Surveys, Diversity Assessments, Climate Studies, Culture Surveys, Engagement Surveys and Change Measurement initiatives. As a result we have extensive insight and knowledge that we are able to draw on when designing a measurement solution tailored to your specific needs.
The primary method for collecting feedback is the deployment of online web-based questionnaires, because that is generally the most cost-effective. However, we also have the capability and experience to successfully collect feedback using telephonic platforms – both mobile and fixed line. Where appropriate we may also recommend adopting a combination of approaches. Regardless of the method adopted you can be sure that Origin will manage the process successfully and seamlessly from start-to-finish.
At Origin, we have over 15 years of electronic survey experience. Whether you want to run one or multiple surveys, this makes us your best option for a customised solution that delivers results.
Contact us for more information on how we can assist you to get maximum value from conducting a survey efficiently and electronically.
Take organisational surveys to the next level
What we have observed in many organisations is that there is no mechanism to allow management to share information and to identify significant trends across all divisions. Stakeholder Feedback is not just a service offering but also a vision we have for measurement within organisations. Origin is able to break down the barriers to information sharing in your organisation and offer you integrated organisational measurement that will take your business to the next level by:
- Assisting in the definition of targeted respondents and identifying the most suitable individuals;
- Defining relevant survey objectives;
- Managing participant data to minimise the number of survey requests an individual receives;
- Co-ordinating survey schedules to avoid clutter and survey fatigue; and
- Identifying significant trends within as well as across survey results.
